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Our Retail Stores
Giftvenue has a proud reputation built from over thirty years of successfully doing business. Since being opened under its present ownership back in 1972 The Belleek Shop, has had as a cornerstone of its operation an international mail order delivery service. This extensive mail order experience stands the testament of time today enabling the business to prosper and thrive in the competitive world of online mail order.
To consolidate our focus and to re-invigorate our image we under went a complete re-branding to a new trading name as Giftvenue.com in 2007. This new name was adopted from our successful online domain that has operated since 2001.
Giftvenue operates two very successful retail stores in Co Clare. Our flagship store is located on Abbey Street in Ennis (opposite the ruins of the 12th century abbey) and offers a unique experience of individual "shop in shop" branded showrooms for Irelands most famous gift manufacturers with our second store being located on the grounds of the world famous Dromoland Castle Estate, in Newmarket on Fergus.
Both of our stores are dedicated to the joys of gifting, offering a magical retail experience through the successful implementation of "centre of excellence" merchandising and a firm policy of selling only the most prestigious of Irish brands
Our Web Site
Our first online gift site was launched in 1998 under our original company name of Belleekshop.com and quickly gained widespread acclaim from newspaper articles in various countries when we were awarded with a title of a "Business Champion" for the Ennis Town Information Age technology project followed by national exposure from winning the monthly Irish Independent / Eircom nationwide web awards for online businesses in 2001
Re-branding our online business in 2001 we opened Giftvenue.com as an online web site dedicated to gifting occasions. Since its inception Giftvenue.com has its ethos in delivering Ireland's most prestigious gift brands and has a very strict policy on product selection for indigenous Irish suppliers ensuring that what we sell is the "best in class" and that the quality is beyond reproach.
Giftvenue.com has a proven history of successfully being the best! Offering the best brands, the best gift idea's, the best prices, the best customer service and without doubt the best delivery.
Our Gift Brochure
Keeping customers in the loop, we send out a bi-annual gift brochure which features the best sellers from our online and store stores. This small gift catalogue is dispatched to customers Winter & Summer to keep them abreast of what's what.
Our Telephone Customer Service
Recognizing that not everyone wants to shop online or search themselves for the answers on a web site Giftvenue operates our own in-house dedicated customer care team especially trained in everything we do and fully understanding of all products that we offer. This telephone team is there for peace of mind as much as for phone sales.
Our Online Live Chat Customer Service
If you need assistance on the site or if you want information right as you shop online then use our online live chat facility. Our customer care team are standing by to assist you however we can.
Our telephone and online live chat customer service is available between 10am and 10pm Monday to Friday and from 10am to 6pm on Saturday.
It is possible that from time to time our web based live chat facility may not be available when all the team is dealing with inbound telephone calls. Turning off our online chat facility allows us to concentrate on who is speaking to us at the time and ensures we can offer our complete undivided attention to each customer. In the rare instances when our web based live chat facility is not operating we urge you to simply pick up the phone and call us direct.
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